Audley London Limited – Privacy Policy

Last updated: October 2025

Audley London Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.audley.london (the “Website”), contact us, or engage with our services. Please read this policy carefully.

1. Consent

1.1 By using our Website, you hereby consent to our Privacy Policy and agree to its terms.

1.2 If you do not agree with this Privacy Policy, please do not use our Website or provide us with your personal information.

2. Information We Collect

2.1 We may collect and process the following types of information about you:

• Personal identification information such as your name, company name, address, email address, and telephone number.
• Information you provide to us when contacting us directly via email, contact forms, or telephone.
• Any other information you voluntarily provide, such as through enquiries, downloads, or event registrations.

2.2 Information automatically collected through our Website may include:

• Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps.
• Data collected via cookies and similar technologies to enhance user experience, analytics, and performance.

2.3 We will make clear the reasons why we are requesting any personal data at the point it is requested.

3. How We Use Your Information

3.1 We use the information we collect in the following ways:

• To provide, operate, and maintain our Website.
• To improve, personalise, and expand our Website’s functionality.
• To respond to your enquiries and provide client support.
• To send you updates, marketing communications, or information related to our services (where permitted by law).
• To comply with legal and regulatory obligations.
• To prevent fraud and maintain the security of our Website and data.

4. Log Files

4.1 Audley London follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and number of clicks. This information is not linked to any personally identifiable data and is used for analysing trends, administering the site, and gathering demographic information.

5. Cookies and Similar Technologies

5.1 Like most websites, we use “cookies” to collect information about your interactions with our Website. Cookies are small data files stored on your device that help us improve user experience and analyse Website performance.

5.2 We use cookies to:

• Understand and save user preferences for future visits.
• Compile aggregate data about site traffic and interaction.
• Support basic website functionality.

5.3 You can choose to disable cookies through your browser settings; however, doing so may affect how certain parts of the Website function.

5.4 [Optional Future Use: We may, in the future, use cookies in connection with third-party advertising tools such as Google Ads or other ad networks to display relevant promotional content. If implemented, this section will be updated accordingly.]

6. Third-Party Services

6.1 We may employ third-party companies and service providers to facilitate our Website or perform Website-related services (such as hosting, analytics, or email delivery). These third parties have access to personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.2 Our Website may contain links to external websites. We are not responsible for the privacy practices or the content of such websites, and we encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

7.1 We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7.2 When we no longer need your information, we will securely delete or anonymise it.

8. Data Protection Rights (GDPR)

8.1 Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• The right to access – You can request copies of your personal data.
• The right to rectification – You can request correction of inaccurate or incomplete data.
• The right to erasure – You can request that we delete your personal data, under certain conditions.
• The right to restrict processing – You can request that we limit the processing of your data.
• The right to object to processing – You can object to our processing of your data in certain circumstances.
• The right to data portability – You can request that your data be transferred to another organisation, or directly to you.

8.2 If you wish to exercise any of these rights, please contact us at: enquiries@audley.london. We will respond within one month of receiving your request.

9. Data Security

9.1 We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

9.2 Despite our efforts, please note that no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security of information transmitted via the internet.

10. Children’s Information

10.1 Our Website is not directed toward individuals under the age of 16, and we do not knowingly collect personal information from children.

11. Updates to This Policy

11.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11.2 We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

© 2025 Audley London Limited. All rights reserved.